Why Should I Reuse My Old Digital Telephones on a New VoIP Telephone System?
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Why Should I Reuse My Old Digital Telephones on a New VoIP Telephone System?
So you decide to buy a whole new telephone system, just a few things are holding you back from "pulling the trigger," so to speak. Typical reasons are cost, dislike of change and training users for the new system, or perhaps an antiquated network that could not be ready for VoIP so that you are not sure what to do. Well, a straightforward answer to this might be reusing your old digital telephones over a new VoIP platform! Disclaimer!! This is only feasible when you find yourself upgrading on the same manufacturer, or towards the company that purchased your defunct manufacturer. Common samples of this are:
1. Nortel/ Meridian/ Bell South= AVAYA
2. Intertel= Mitel
3. Comdial= Vertical
4. Vodavi= Vertical
5. Siemens= Unify
There are, needless to say, limitations and several old software levels that won't allow reuse on new systems, but usually the above manufacturers brought the legacy equipment in addition to them.
The overriding reasons for reuse are financial savings and old data networks that are certainly not ready for voice. Savings could be significant. The average new telephone costs about $200, so if you have 20 telephones, that is certainly an instant savings of $4,000 off of the price of new. And if your network is at a state where your computers already are slow inside them for hours issues, it may not wise to add another layer of apparatus, namely voice, onto that same data ecosystem.
On one other hand, there are some drawbacks to presenting old equipment. There could be issues with compatibility involving the old phones as well as the new CPU. We have come across this before each time a customer had about 100 old Nortel Meridian phones and they used them on the new AVAYA IP Office. Most of the old sets worked fine, but around 10% of these were too old and may not migrate. Unfortunately, it is rather difficult to tell those will not work as they are physically identical. But still, the consumer saved great deal by using the old telephones.
Another prevalent problem is a perception by using everything new, we have to get new features, right? The answer can be a firm, sort of! Because the old sets are working on the new, that means they're going to function simply the same, this can be good for users who don't want to learn anything new. On the opposite hand, some features including visual voice mail, certain notification options, speed dials, etc may well not work. Those often require new desktop instruments.
Finally, regarding upgrading a network to deal with VoIP, this can be something you will have to do eventually, reusing your old telephones just delays the inevitable. However, that is certainly perfectly acceptable. Maybe the process is to buy the bones of a whole new system now, after which incrementally change out telephones while they die or new staff is hired. Many of our customers take this route, so we are happy to do business with them.
In the conclusion, the decision is yours whether or not to reuse or chuck all of it for new. Most reputable telecom vendors can offer you options.
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